Privacy Policy – Panda Roof

Effective Date: Monday, July 14, 2025

Panda Roof respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and the choices you have about your information.

1. Information We Collect

We may collect the following types of information when you interact with us:

  • Personal Information: Name, address, phone number, email, and other contact details submitted through our website, over the phone, or in person.

  • Property Information: Roof type, photos, insurance details (if applicable), and project requirements shared during inspections or quote requests.

  • Payment Information: When applicable, payment method details used for deposits, final invoices, or financing applications.

  • Technical Information: IP address, browser type, and usage data collected when you visit our website via cookies or analytics tools.

2. How We Use Your Information

We use your information to:

  • Schedule and complete roofing and exterior services

  • Provide estimates, invoices, and warranty documentation

  • Process payments and financing applications

  • Respond to your questions or support requests

  • Send reminders, updates, and relevant promotions

  • Improve our services and customer experience

We do not sell or rent your personal information to any third parties.

3. How We Share Your Information

We may share your data with:

  • Our staff and subcontractors, only as needed to perform your requested service

  • Third-party financing partners, if you apply for financing

  • Process payments and financing applications

  • Insurance companies, if you authorize us to handle a claim on your behalf

  • Service providers (e.g., CRM, email/SMS platforms) under strict confidentiality agreements.

All vendors we work with are expected to maintain strong data protection practices.

4. Cookies & Website Tracking

Our website may use cookies and similar tracking technologies to enhance user experience and analyze traffic. You can control or disable cookies through your browser settings.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and maintain warranty or service records.

6. Security

We take appropriate technical and organizational steps to protect your data from unauthorized access, disclosure, or misuse. This includes restricted access, encryption, and staff training on privacy practices.

7. Your Rights

You may:

  • Request access to or a copy of your personal data

  • Ask us to update or correct inaccurate information

  • Request deletion of your information (except where we are legally required to retain it)

To exercise any of these rights, please contact us directly.

8. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from minors.

9. Updates to This Policy

We may revise this Privacy Policy occasionally. Updates will be posted on our website with a new effective date.

10. Contact Us

11. Google Ads Reporting Connection

Panda Roof may use a Google OAuth connection called Panda Roof Google Ads Reporting to access authorized Panda Roof Google Ads account information. This connection is used only for Panda Roof’s approved advertising, reporting, and account-management operations.

When an authorized account holder grants access, the information accessed may include Google Ads reporting, campaign settings, budgets, keywords, ads, conversion configuration, and related account information. Panda Roof does not sell Google account data. Panda Roof limits access to authorized personnel and authorized service providers who need the information to perform approved work for Panda Roof.

An authorized account holder may revoke this connection through Google Account permissions. Revoking access may prevent the reporting connection from continuing to operate. Questions may be directed to [email protected].

For any questions or requests related to your data:

Panda Roof

Phone: (330) 542-4200

Email: [email protected]

Office Hours: 7:00 AM – 7:00 PM

LOCATION:13225 State Route 39, Big Prairie, OHIO 44611

OFFICE HOURS:

Mon - Fri: 7am - 4pm

CONTACT HOURS:24/7 Call or Message Anytime

TRUSTED BY OHIO
BUSINESSES AND
HOMEOWNERS SINCE DAY ONE

593+ rEVIEWS

4.9/5 GOOGLE RATING

iMMEDIATE RESPONSE - lIGHTNING fAST!

40+ REVIEWS

BBB A+ ACCREDITED

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INNOVATION

Fresh, creative solutions.

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INTEGRITY

Honesty and transparency.

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EXCELLENCE

Top-notch services.